EXCLUSIVE IMPORTER OF AKBAR TEA IN SPAIN
Ceylon tea has a world-wide reputation like Colombian Coffee, French Wine and Scotch Whisky
You tea in Spain
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Free delivery < 48 hours
on orders over 25 €
within mainland Spain Secure Payments by
card / transfer
 

Terms & Conditions

1. Website http://eng.akbar.es/ is owned by Rusomar de Sol S.L.* ("we" "us" or "Site"), a company registered in Spain (P/Vistalegre, 6-2, Torrevieja, 03181); our VAT number is ESB4608757. We are the importer of AKBAR TEA and distributor of different products. We offer an extensive range of finest quality teas, coffees and ancillary products for wholesale and retail buyers. We are completely dedicated to supplying our clients with first class service and products. At all times we welcome feedback from our customers which enables us to improve wherever necessary.

The term "you" or "user" or "client" refers to the person accessing or using the Site or our services, or the company on whose behalf that person accesses the Site or our services.

If you are a consumer, you may purchase products from our Site if you are at least 18 years old.

These Terms and Conditions are important. If you do not agree to these Terms and Conditions, you must stop using our Site. Furthermore, we reserve the right and most certainly will, from time to time, with or without notice to you, change these Terms and Conditions in our sole and absolute discretion.

We reserve the right to change and update portal information and configuration and the access terms and conditions without the need for any prior notice and at any time. If maintenance, repair, updating or service improvement operations must be performed, we reserve the right to temporarily suspend portal access.

 

2. Registration. To use some of the services or features made available to you on this Site (in particular, to make a purchase in our online store) you will need to register. When you register you are required to provide information about yourself that is true, accurate, current, and complete in all respects. You must provide your real name, phone number, e-mail address and other requested information as indicated. Once you have established an account it will be accessible via an authorized e-mail address and a password chosen by the user.

The account password you provide should be unique and kept secure. Keep your Username/Password secure and confidential at all times.

After you've logged in, you can place your order in our online store. Once you have made your choice and your order has been placed, you will receive an email acknowledging the details of your order. We reserve the right not to accept your order in the event, for example, that we are unable to obtain authorization for payment or that the item ordered is out of stock.

We reserve the right to set a minimum order value. Please see the following link for more information.

You consent to receive communications from us in an electronic form including notices about discounts and special promotions. If you would like to opt out of receiving such emails, please click the “unsubscribe” link in the email.

 

3. Privacy policy. We are diligent about protecting privacy of the users of this Site. We do not disclose clients' information to third parties other than when order details are processed as part of the order fulfillment (for example, courier services get information about you for delivery of your order). You agree to the processing of your information according to our privacy policy. Users and clients are informed that in strict compliance with Law on personal data protection they may exercise their rights to access, rectify, eliminate and oppose via the address info@akbar.es using for this letter your e-mail of registration on the Site.

Data collected by this Site is used to:

a) take and fulfill customer orders

b) administer and enhance the site and service

c) monitor customer account status beyond that required for individual purchases

d) only disclose information to third-parties for goods delivery purposes.

The portal uses cookies which are stored on user and/or client computers. Cookies are small files the server sends to user and/or client computers but do not provide any personal information. Users may configure their browser so that it does not receive these cookies. Be that as it may, Site access implies user and/or client acceptance of the aforementioned cookies.

You can see the full text of Privacy policy here.

 

4. Purchase online. Once you have made your choice and your order has been placed, you will receive an email acknowledging the details of your order. This email is not an acceptance of your order, just a confirmation that we have received it. Unless you cancel your order, acceptance of your order and completion of the contract between you and we will be completed when we email you to confirm the goods have been dispatched or when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, or are no longer able to supply a particular product for some reason. We will always contact you first if the product you have ordered is not available or in the case of a change in price.

The prices of products may be subject to change.

The images of the products on our Site are for illustrative purposes only. The packaging of the products may vary from that shown on images on our site.

 

5. Delivery. For specific delivery methods of the products, go to the shipping section of our Site. Please pay attention to the information in this section because they are an integral and essential part of the Terms and Conditions and, therefore, we will assume that you have understood and accepted all the terms when the order is placed. You can cancel your order only before you have paid for it. You can do it in your online account. If your order has already been sent, you can neither cancel nor stop receiving it. In this case we consider our obligations to be entirely met.

 

6. Payment. We accept credit cards and debit cards. For more details about payments, click here. You confirm that the credit/debit card that is being used is yours or that you have been specifically authorized by the owner of the credit/debit card to use it. All credit/debit card holders are subject to validation checks and authorization by the card issuer.

 

7. Returns. If you are a consumer, you have a legal right to cancel a contract during the period 14 days. This means that during the relevant period if you change your mind or for any other reason you decide you do not want to keep a Product, you can give us written notice of your decision to cancel the Contract and receive a refund. We, in case of return of the product, might not accept the return or not fully repay the amounts paid to acquire, in relation to those products that have been altered from their original status or have been damaged.

However, this cancellation right does not apply in the case of food, drink (including tea, coffee etc.).

You shall return cancelled orders to: Rusomar de Sol S.L., P/Vistalegre, 6-2, Torrevieja, Spain, 03181, without undue delay and in any event not later than 14 days from day on which you communicate your cancellation of the contract to us. The deadline is met if you send the goods before the period of 14 days has expired. You will have to bear the cost of returning the goods.

We will make reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise.

 

8. Copyright and trademarks. All elements on the portal, buttons, product images, the content of the website as well as its structure, design and source code are the property of Rusomar de Sol S.L. or are used with the permission of their respective owners, and are protected by copyright regulations. No reproduction, modification, distribution may be made without our prior consent.

All trademarks, service marks, trade names, trade dress, product names and logos appearing on the site are the property of their respective owners, including in some instances Rusomar de Sol S.l. Akbar Brand is owned by Akbar Brothers (Pvt) Ltd. a tea export company based in Sri Lanka.

 

9. The content, the articles on our Site, our blog are provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.

Although we make reasonable efforts to update the information on our site and the materials published on or generated through our site, we make no representations or guarantees, whether express or implied, that the content on our site is accurate and complete.

 

10. We are not responsible for losses not caused by our breach; indirect losses which are a side effect of the main loss or damage and which are not reasonably foreseeable by you and us at the time of entering into agreement, for example loss of opportunity; loss of data; computer malfunction or failure; business or commercial losses caused to non-consumers.

We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We will not be liable to you if for any reason our site is unavailable at any time or for any period.

We do not guarantee that our site always will be secure or free from viruses. You should use your own virus protection software.

 

11. The general conditions of sale and relationship between us and clients are governed by the Spanish law with reference to legislation on distance contracts. In the case of disputes between us and each end user the Court of Alicante will be elected for the jurisdiction of the disputes.

Distribuidor exclusivo de té Akbar   Tienda online de té Akbar

*Inscrita en el Registro Mercantil de Alicante al Tomo 3583, Folio 221, Hoja A-128763.
Nº RGSEAA: 25.002501/A
Otros datos de contacto están indicados aquí.


Did you know...
...The U.S. is the only nation in the world that consumes more iced tea than hot tea?
Did you know...
...For the production of 500 grams of tea is processed to 2-2.5 kg of tea leaves?

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Copyright 2018 © AKBAR TEA SPAIN (Rusomar de Sol S.L.)
Exclusive importer of Akbar tea in Spain and Portugal
For professionals: comercial@akbar.es
For customers: info@akbar.es

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